Returns & Exchanges
Mansur Gavriel accepts returns on full-priced items within 14 days of delivery, provided they are in original condition with all packaging and tags attached. Please note that all sale items are considered final sale and are not eligible for return or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the pre-paid return shipping label provided by the portal; a return shipping fee will be deducted from your final refund.
Pack Your Items
Place the items in their original dust bags and branded boxes, ensuring the package is securely sealed to prevent damage during transit.
Ship and Refund
Drop off your package at the designated carrier location; once received and inspected at our warehouse, your refund will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing